Terugbetalingsbeleid

60-Day Money-Back Guarantee

At Silktheskin, we want you to shop with complete confidence. That's why every purchase is backed by our 60-Day Money-Back Guarantee.

If you're not completely satisfied with your purchase, simply contact our customer support team within 60 days of receiving your order. Please include your order number and a brief explanation of the reason for your return request.

Once your request has been approved, we'll provide you with the return address and instructions for returning your product.

Return Conditions

To be eligible for a refund:

• Your return request must be submitted within 60 days of delivery.
• The product must be returned for inspection.
• The product should be returned in good condition, without intentional damage or missing components.
• The return must match the order associated with your purchase.

Once we receive and inspect your return, we'll notify you of the outcome. If your return meets the conditions above, a full refund of the purchase price will be issued to your original payment method.

Please allow 5–10 business days after your refund has been processed for the funds to appear in your account, depending on your payment provider.

If you have any questions, our customer support team is always happy to help.